This pages gives you information about our policies and Terms of Service (ToS, Privacy Policy, Refund Policy, Cookie Policy, Source Code Policy). You can ask questions about our legal info by joining our Discord server and creating a ticket for questions or send a e-mail to admin@dangoweb.com.
Terms & Conditions
Last updated: 2023-02-08
1.Introduction and accepting the terms
- Welcome to Dango Web Solutions. You must be 13 or older to use Dango Web Solutions services. Pronouns in this Agreement (Us, We, Our, Ours, etc.) refer to Dango Web Solutions. If you do not follow this Agreement we have full right to terminate your account. If you choose not to agree with our Cookie policy and Privacy policy, please do not use our services and contact us to delete your data from our database, dashboard and panel. Please note that most of icons used on all websites and services are owned by Icons8, and all rights belong to them. See their license at https://icons8.com/license. This page is required to be linked in the footer of all websites made by Dango Web Solutions, whether for ourself or our clients. By viewing a website with this webpage linked in the footer, you agree and acknowledge these terms from Icons8 and icon authors.
2. Agreement Change
- If the Agreement changes you must follow the new Agreement after 1 day of it's effect.
3. Forbidden Actions
- Being underage, hacking, crypto mining, overloading our servers, doing illegal actions (like child porn), rate limiting our servers, or any kind of action that can harm our customers or us are strictly forbidden. Contact us for a full list.
4. Payment Gateways
- You cannot charge back without Dango Web Solutions's notice, if you do that we have the right to terminate your server(s) or delete your account.
5. Downtime
- We will only give refunds for downtime if we have a 7 day downtime or more. We will refund 100% of the time lost, according to your last payment. This only applies to paid customers.
6. Liability
- We do not provide liability for any loses.
7. Loss data
- It's not our fault. Always make a backup. If you would like to request a backup, please contact us. We'll be more than happy to provide if we can.
Privacy Policy
Last updated: 2023-02-08
1. What data we collect from customers or visitors?
- We record your Discord account information, PayPal (if you made a purchase), public IP address, email, name, passwords, and all data entered through DangoID and the Dango Portal.
2. How customers data is used?
- Customer data is used to create an account, and allows you to fetch account data after creation. IP address is used for rate limiting your IP address for sending too many requests. We never share your data.
3. Where is customers data stored?
- Customers data is stored in USA, however this depends which site you use. DirectAdmin websites are currently being served in Canada.
4. How long do we use your data?
- We use this data until account termination or host shutdown.
5. What if your Privacy Policy changes?
- If our Privacy Policy has changed, you must agree with it within 1 day. Failure to do so may result in your account being suspended or deleted.
6. How can I retrieve my data from Dango Web Solutions?
- Make a ticket via our Discord server, or contact us via email, and we will make .zip file with all account information, including website files and DirectAdmin account configuration in case you want to move to another host.
7. How can I get my data deleted from Dango Web Solutions?
- You can contact us with your username, email, and password, and we will attempt to erase all traces of your account and data on our servers. Data that you deleted permanently has been deleted permanently. If you would like to know how to recover data from the Trash Bin, create a ticket.
Cookie Policy
Last updated: 2021-08-26
1. What are cookies?
- Visit https://www.allaboutcookies.org/cookies/ for more information about what cookies are.
2. Do we use cookies?
- Yes, we do use cookies.
3. Why do we use cookies?
- We use cookies for the dashboard/panel login systems, payment systems and logging systems.
4. Can I delete them?
- Yes, follow a tutorial for your browser to delete them.
Refund Policy
Last updated: 2023-02-08
1. What services can be refunded?
- Web hosting and Bot hosting can be refunded on request based on the amount of space you have already used for the current billing period.
2. Within how much days can I get refunded?
- You will get refunded within 1 week, unless we experience difficulties.
Source Code Policy
Last updated: 2023-02-08
1. Is your code Open Source?
- All code that has or is managed by Dango Web Solutions is Closed Source. This means that nobody can duplicate or edit any code without direct permission from Trusted Staff on our Discord server. This policy applies to all code, including public code on GitHub.
2. What happens if I steal your code?
- Since that code is ours, we have the right to file a DMCA takedown claim with our code host and your provider (eg. GitHub).
Hosting Policy
Last updated: 2023-02-08
1. General Information:
- All services provided by Dango Web Solutions may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber/customer/user agrees to indemnify and hold harmless Dango Web Solutions from any claims resulting from the use of service which damages the subscriber or any other party. Prohibited are sites that promote any illegal activity or present content that may be damaging to Dango Web Solutions’ servers, or any other server on the Internet. Links to such materials are also prohibited.
2. Website Content:
- As long as the users content does not break any religious contents or causes harm to any specific race, creed or gender, it will be allowed to exist on the users website. The user is responsible for any and all content they place on their website, or transfer by any other means using hardware and or bandwidth belonging to Dango Web Solutions. Dango Web Solutions reserves the right to remove any page and/or content at any time without notice. The user agrees not to host any unauthorized copyrighted material such as music, movies, photographs without prior permission or which would break copyright law. Examples of unacceptable material on a users hosting account, but not limited to the following. Contact us for a full list.
– Adult Content
– Money Generating Scripts
– Made-for-AdSense sites / Advertisement pages
– Fake pages or disguised links
– Virus or illegal software
– Pirated content
– Link Spoofing
– Misleading sites
– Dangerous / abusive scripts (to cause harm to users, the server or visitors)
– IP grabbers
– Download sites that use a lot of bandwidth
– Crypto-miners / web miners
– File Hosting sites (incl. large APIs, file hosting services)
– External / Large Backups
3. Unsolicited Electronic Main (Email Spam):
- Users are expressly prohibited from sending unsolicited bulk mail messages (junk mail/spam). This includes, but is not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. Such material may only be sent to those who have specifically requested it. Malicious or threatening email is also prohibited. We reserve the right to immediately deactivate your use of our service if we discover such activity. Further, you agree to indemnify and hold us harmless from any claim resulting from your use or distribution of electronic mail services through the service provided through these terms of service.
4. Unlimited Limits:
- “Unlimited/Restricted/Bottomless Storage” doesn’t mean you can host large files on our servers. Web Hosting is made for hosting websites, blogs and forums - not large websites with large sizes. Whereas we are aware the service says unlimited, this doesn’t mean you can use a lot of storage for your website as hosting is shared.
5. Refusal Of Service:
- Dango Web Solutions reserves the right to refuse or cancel services at its sole discretion. Failure to follow any terms or conditions established by us may result in the immediate termination and forfeiture of any refund agreements. This includes, but is not limited to abuse of our staff (foul or derogatory comments) and/or our network.